Position Overview – Office Manager:
- Represents Empyrean Hospice with the utmost professionalism and compassion
- Maintains confidentiality of patient information and accurate up-to-date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual
- Communicates effectively on the telephone with patients, families, and staff
- Welcomes and assists all guests both in person and via phone
- Manages interoffice mail, performs typing, faxing, and coping tasks, and data entry
- Orders and maintains accurate records of medical equipment and supplies
- Responsible for communicating with staff about patient updates, visits, schedules, and clinical meetings as directed
- Participates in/assists with community activities, i.e., health fairs, conventions, community education programs, etc.
- Ensures standards of ethical business and clinical practice are prioritized